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Jobing Description

Department: IT SOLUTIONS
SALARY: $14.16 to $17.23 Hourly
ANN#: K81-18
CLOSING DATE: Friday, December 28, 2012


The person filling the position of IT Operations Specialist will provide initial technology support and assistance to customers of City computer systems, and will perform technical and complex functions related to monitoring, operating and maintaining performance of assigned information systems, networks, and peripheral equipment to meet established SLAs. Responsibilities include performing monitoring across multiple platforms, interpreting system messages and coordinating appropriate responses for initial troubleshooting.

Other responsibilities include initiating and maintaining a variety of records, documentation and communication. Qualified candidates will apply knowledge and skills in maintaining high availability and security by following standard principles and practices of data processing and network operations. They will have the ability to operate assigned computer equipment, monitor assigned computer systems and networks. They will demonstrate the ability to organize work, communicate clearly and concisely both orally and in writing to complete assigned duties following established priorities.

Skills / Requirements

High School Diploma or GED Certification PLUS two (2) years of responsible experience in information systems operations and data processing or additional specialized training in data processing, information systems or closely related fields required.
OTHER REQUIREMENTS:Preferred candidates will have two (2) or more years of increasingly responsible experience in computer operations supporting multi-platform data centers. Preferred candidates should be proficient in monitoring and controlling various platforms of enterprise, legacy and desktop systems which may include IBM z/OS, Microsoft Windows, Orion, Emergency Computer Aided Dispatch (CAD) systems, NetIQ, ITSM, batch scheduling applications for both Legacy and Enterprise environments. Preferred candidates will have comprehensive knowledge of computer operations, network operations and tier 1 desktop support.
MISC. REQUIREMENTS:Successful applicants must be available to work various shifts in support of a 7 x 24 x 365 continuously operating environment. Hours normally includes days, nights, weekends and holidays with occasional extended hours or rotation of shifts.

Important Notes

Conditions of Employment: Persons selected for employment into any position must pass a drug test. Some positions may require passing an alcohol test. Previous employment and any additional experience will be subject to verification prior to employment processing. A driver's license and driving record check will be conducted if driving is a job requirement. A post offer employment medical examination may be conducted prior to job placement. You will be paid by direct deposit or pay card only.
The City of Fort Worth affords equal employment opportunity to all individuals regardless of race, color, national origin, sex, religion, age, disability status or sexual orientation.



1000 Throckmorton Street
Fort Worth, TX 76102
1000 Throckmorton Street
Fort Worth, TX 76102

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